Shipping Policy

🚚 Shipping Policy

Effective Date: January 1, 2025

Order Processing Time

All orders are processed within 1–3 business days. During peak seasons, processing may take up to 5 days.

Our fulfillment center is located at 54 Langmei 2nd Street, Dalang Town, Dongguan, Guangdong, China.

Shipping Method & Timeframe

We offer standard tracked international shipping from China to the United States and other countries.

Destination

Carrier

Estimated Delivery Time

United States

4PX, USPS

7–15 business days

Canada / Europe

4PX, Local Courier

10–20 business days

Australia / Others

4PX, Local Courier

10–25 business days

 

Tracking Your Order

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. 


Shipping Delays

Occasional delays may occur due to customs inspections, high demand, or weather disruptions. We appreciate your patience.


Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue or offer a replacement.

 

Duties, Taxes & Customs Clearance


We offer international shipping to most countries and strive to make your shopping experience as transparent as possible. Please review the following information about import duties and shipping times:

 

 

🇺🇸

United States Customers

 

For orders shipped to the United States, import duties and taxes are automatically calculated at checkout.

You will see the total cost, including applicable duties, before completing your purchase — no hidden fees upon delivery.

 

 

 

🌎

Customers in Mexico, Brazil, Turkey, and Other Countries

 


For countries such as Mexico, Brazil, Turkey, and others, import duties, customs clearance fees, and VAT are not included in the order total.

These charges may be collected by your local customs authority upon delivery and are the responsibility of the buyer.


We strongly recommend checking with your local customs office for details before placing an order.

 

 

 

🚢

Large or Oversized Items – Ocean Freight Notice

 


For oversized or heavy items, we may ship your order via ocean freight to ensure safe and cost-effective delivery.

Estimated delivery time for ocean freight is 1–2 months, depending on your location and customs processing speed.


You will receive a shipping confirmation and tracking link as soon as the order is dispatched.

 

 

If you have questions about duties or shipping methods, please feel free to contact us at service@niospet.net

Last updated on January 1, 2025.